Welcome From The President

This mission statement was developed by a cross-functional team of line employees and reflects the attitude and business philosophy of the entire store. At Jules Harrison Mitsubishi we believe that a team of motivated individuals empowered to make decisions can improve our processes resulting in increased customer satisfaction. Whether you are visiting our Service Department, Parts Department or Sales Department, you will find that our employees are empowered to resolve problems at the lowest possible level. To us, exceeding our customers expectation means making your sales and service experience as pleasant as driving the vehicle itself!

Our professional sales staff take a decidedly "soft sell" approach and share the same commitment to quality, service and integrity. They put their extensive training, product knowledge and experience to work for you. Our business managers rank among the best in the industry and are well-versed in the most current lease and finance programs. The combined goal of the Sales Department is to provide you with all the facts necessary to make an informed buying decision.

We're proud of our facilities and employees. Showing you around is part of our normal customer service policy. You will find that our operation is as smooth-running as our vehicles. Additionally, we encourage you to speak with customers visiting any of our departments. After all, they are our best representatives.

At Jules Harrison Mitsubishi, quality, excellent service and integrity are the minimum acceptable standards. My entire staff stands ready to answer your questions, promptly, with no double talk! Just straight answers and honest service. I extend my personal invitation to come by and expereince the "Jules Harrison Difference."

Sincerely,

David Johnson
President and General Manager